SHIPPING & DELIVERY

About Shipping Fees

Please refer the list of shipping fees according to areas in the below link.

Customs Duty

Customers are responsible for any import tax, custom duties, VAT imposed according to their country of residence.

Delivery Date

We will ship out the merchandise within 3 business days from your order.

(Excluding Saturdays, Sundays, Japanese public holidays, year ends and new year holidays.)

We will provide tracking number after our shipment.

Registering your shipping address

You can add multiple shipping addresses.

Please sign up for membership and go to ""Add Shipping Address"" inside ""My Account"" for registering your shipping addresses.

Please refer to ""Shipping Delivery"" for countries and regions possible for shipping.

Tracking your Status of Shipment

You can track your status of shipment from "Past Orders" inside "My Account".

Delivering Company

We will ship using Japan Post Service's EMS service.

Please note that customers are unable to choose the delivering company.

Insurance

The packages sent by EMS will be fully insured.

The insurance fee will be free if the contents of the goods are under 20,000 JPY.

50yen per 20,000 JPY will be charged when the goods are over 20,000 JPY.